4 November 2021

Job Title:  Sales Manager 

Department: Commercial

Line Manager: CEO

Location: Sunbury on Thames & Brentford Community Stadium

Hours of Work:  Monday to Friday (9.00am to 17.00pm). 

All home match days, and weekends and out of hours events when required (in lieu of time off)

Additional benefits: Mobile phone and use of pool car for business mileage.

Summary of Role

This role requires a tenacious, professional, new-business focused sales individual, with 5+ years’ experience in sports and / or entertainment.

As part of the Commercial team, you will be responsible for aspects of a best-in-class hospitality within a Premiership Rugby Club. From advising on pricing structure, proactive sales and ultimately the delivery of best-in-class hospitality experience.

Duties & Responsibilities

  • Work with the Head of Partnerships, Head of Operations and Marketing Manager to deliver budgeted sales income on Season and Matchday Hospitality, Matchday Sponsorship, Player Sponsorship and advertising.
  • Advise on all supporter queries, adhering to Club policy and communications at all times.
  • Ensure a smooth delivery of the club’s hospitality product.
  • Manage all reporting to the CEO, on a weekly and monthly basis.

Skills & Characteristics

  • Experience of working in a fast moving, sales focused, target-driven environment with proven success in winning new business.
  • Experience with Sales / CRM platform is essential. SalesForce is preferable. Experience of running hospitality products on a matchday is essential.
  • Drive and ambition with a proactive approach to identifying opportunities, generating new leads and producing sales presentations.
  • Excellent organisational skills with the ability to multi-task and a keen eye for detail.
  • Sound personal qualities such as good communication skills, the ability to work in a team environment, self-motivation, enthusiasm and ability to work under pressure. 

Key Competencies

  • Commercial acumen.
  • High levels of literacy.
  • Demonstrates both creative and operational thinking and judgement.
  • Act as a role model in embodying core club values and culture.
  • Resilient and ability to adapt to changing business needs.
  • Customer Focus - Commits to meeting the expectations and requirements of customers; acts with customers in mind; values importance of providing high-quality customer service.
  • Planning and Organising - Organises and schedules events, activities and resources. Monitors timescales and plans.
  • Interpersonal Sensitivity - Interacts with others in a sensitive and effective way. Respects and works well with others.
  • Quality Orientation - Shows awareness of goals and standards. Follows through to ensure that quality and productivity standards are met.
  • Initiative Taking - Self-starter who takes action to achieve goals and goes beyond what is expected.

To apply, email your CV and covering letter to [email protected]

The closing date for all applications is November 24th 2021.

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