17 January 2020
London Irish are delighted to introduce a new interest free direct debit scheme for the 2019/20 season, allowing supporters to spread the cost of their Season Ticket over a payment plan of up to 10 months. An Adult Season Ticket can be secured for as little as £31 per month, and a Family Bundle of four Season Tickets can be purchased for only £64 per month - that's £16 each!
Once you have paid in full, your Season Ticket will automatically renew without you having to do anything and guaranteeing your seat for the following seaon.
We will contact you in plenty of time to let you know of any price changes and to give you a chance to opt it if you do not wish to renew.
Over how many instalments will the cost of my Season Ticket be spread?
The cost of your Season Ticket will be spread over a period of between 10 and 8 months, depending on when you sign up. The following deadlines and payment plans will apply:
- For Season Tickets bought before 5pm on Friday 24 May, the cost will be spread over 10 months
- For Season Tickets bought before 5pm on Monday 24 June, the cost will be spread over 9 months
- For Season Tickets bought before 5pm on Wednesday 24 July, the cost will be spread over 8 months
The last date to sign up for the direct debit scheme is the Early Bird deadline on Wednesday 24 July. After this, all Season Tickets must be paid in full upon purchase, there is no direct debit scheme outside of the Early Bird window.
Please click here for the full breakdown of the various payment plans.
When will payments be taken?
Payments will be taken on or immediately after the 12th of each each month. The last payment will be taken on 12 March 2020.
|Date of purchase||Scheme||First payment||Further payments||Last payment|
|On or before 24 May||10 month||12 June||9 further payments on 12 of each month||12 March 2020|
|Between 25 May and 24 June inclusive||9 month||12 July||8 further payments on 12 of each month||12 March 2020|
|Between 25 June and 24 July inclusive||8 month||12 August||7 further payments on 12 of each month||12 March 2020|
Do you charge interest on the scheme?
No, the scheme is interest free. However, there is a £10 admin fee for every ticket purchased which simply covers the cost of providing the direct debit scheme. The admin fee will be added to the cost of your ticket and spread across the monthly payments.
Please note that Family Bundles will have an admin fee of £40, to account for the four Season Tickets included within the bundle.
Can I purchase my season ticket by Direct Debit online?
No. You need to phone the London Irish Ticket Office on 0118 968 1016.
What happens after I purchase my season ticket?
Within 24 hours of purchasing your Season Ticket, you will receive an email from the club asking you to set up a direct debit for the monthly cost of your ticket. Please complete this as soon as possible. Once completed, you will receive a confirmation email from the dlub that your direct debit scheme has been set up. That’s it!
What if I don’t reply promptly to the email?
Due to the time required to set up a direct debit, if you do not complete the direct debit mandate promptly, in certain circumstances it may be necessary to move you into the next available scheme which will be over a lower number of months.
What date will payments be taken from my account?
Payments will be taken on the 12 of each month.
Can I choose the date payments will be taken from my account?
No. Payments will always be taken on the 12 of each month.
If I purchase my ticket, can I choose to sign up to a shorter scheme?
No. You will be enrolled in the scheme determined by the date of purchase.
What happens if my payment bounces for a particular month?
The club will contact you to discuss making good the missed payment. The club reserves the right to deactivate your season ticket card if payment is not made when due.
Is there a limited to the number of tickets I can purchase using the direct debit scheme?
Can I purchase tickets in different areas of the stadium on the same direct debit?
No. Purchases on the same direct debit must be in the same area of the stadium (centre, wing or corner).
Can I purchase a seasonal parking permit or Patron Membership on direct debit?
No, you will need to pay for these in full upon purchase. If you would like to become a Patron Member, you can buy a Season Ticket on direct debit and then buy a Patron Membership upgrade for £120 from Tuesday 11 June.
Can I join the direct debit scheme without an email address?
No. An email address is required to sign up to the scheme.
How do I opt out from the auto-renewal for next season?
More details will be provided on the process and timings to do this closer to the time.
Am I covered by the Direct Debit Guarantee Scheme?
What service provider do you use?
The platform is provided by GoCardless, a leading Direct Debit provider in the UK used by some of the largest companies in the Country. GoCardless is authorised by the FCA and is ISO27001 certified. Data is fully encrypted and the system is fully GDPR compliant.