5 May 2016
Due to the closure of the East Stand for the upcoming 2016/17 season, we are working to take into consideration any seating preferences our supporters have as we continue to ensure all of our Members are accommodated within the West Stand.
We are looking to make the move as hassle free as possible for our supporters – we are currently mapping out the seating in the West Stand while our online ticketing system is updated to reflect the Championship product.
Please see above stadium plan (red: unreserved seating, green: reserved seating) below further information for all of our supporters:
WEST STAND SEASON TICKET HOLDERS WHO ARE YET TO RENEW
West Stand season ticket holders have the option to complete a survey in order to reserve their current seat, but must do this by MONDAY 9TH MAY. This seat will then be reserved until Wednesday 1st June in order to allow supporters enough time to organise payment. If the seat has not been reserved by Monday 9th May, the seat will be released.
EAST STAND SEASON TICKET HOLDERS WHO ARE YET TO RENEW
East Stand season ticket holders who plan to secure their place for the 2016/17 season can call our ticket hotline on 0118 968 1016 to check availability. There will be a number of seats released after the deadlines on Monday 9th May and Wednesday 1st June.
WEST STAND MEMBERS WHO HAVE RENEWED
As part of your 2016/17 London Irish Membership, you have secured the same seat you had in the West Stand for the 2015/16 season. More seats will be released following the 9th May and the 1st June deadlines if you wish to relocate within the West Stand.
EAST STAND MEMBERS WHO HAVE RENEWED
From next week, we will begin to inform our Members who previously had a seat in the East Stand of their prospective new seats. Supporters will then have the option to discuss whether they are happy with their new seat or take an opportunity to look at other seats that become available once the current deadlines we have in place have passed.
EAST STAND UNRESERVED MEMBERS
As part of your Membership, you will be located in the Unreserved section within our West Stand. If you wish to upgrade to Reserved seating ahead of the season, please call our ticket hotline on 0118 968 1016 from next week to check availability.
If you renewed before or on Sunday 1st May, you are entitled to claim a refund for the difference between Premiership and Championship price. Click here to be redirected to our money-back survey which provides more information on your options and your application for a refund.
This is a frustrating time for all of our supporters and so we thank you in advance for your patience as we make the relevant changes to our online systems and map out the new seating within the West Stand.
If you have any queries regarding your Membership for 2016/17 then please call our ticket hotline on 0118 968 1016* or contact [email protected]
*Please note, our ticket hotline is open 9am-5pm Monday to Friday and 9am-12pm on Saturday