20 January 2018
Important Membership News
3 May 2016
Following the defeat to Harlequins on Sunday 1st May, London Irish has been relegated from the Aviva Premiership. This is an extremely difficult period in our Club’s proud history and we have been overwhelmed with the ongoing support the London Irish family have shown.
The Club is contracted to play at the Madejski Stadium and in the Championship, we will only have access to the West Stand. We understand that this drastic change will have a significant impact on many of our season ticket holders and Members and hope the following will provide you with all the necessary information you may require regarding this change.
Whilst the Madejski Stadium offers uninterrupted pitch views from every seat within the bowl, we understand that some of our supporters have an affinity to their seat and enjoy sitting with the same groups of supporters. In the West Stand there will be reserved and unreserved seating categories available, as well as an area for the famous London Irish drummers.
- If you are have renewed your Membership for 2016/17 with a seat in the East Stand: we have reserved the next best, alternative seat in the West Stand and will prioritise ensuring you can confirm your place as soon as possible. We will send you an email with the exact details of your seat in the West with some further instructions on the best way to ensure you are sat any other particular groups of supporters in the coming days. If you have renewed your Membership with an unreserved category seat, you will also be sent information on upgrade options for reserved seating and details of the new unreserved section of the West Stand. You should have already received an email regarding your money back options.
- If you have renewed your Membership for 2016/17 with a seat in the West Stand: you have already secured your place and are unaffected by this change in seating. You should also have already received an email regarding your money back options.
- If you are a season ticket holder from 2015/16 with a seat in the East Stand and have not yet renewed your place: we understand that this change in our stadium capacity may impact your decision to stay with us but we hope you will continue to support our Club. We would greatly appreciate if you could take the time to complete our online form to indicate your intention to renew. Click here to complete our online form. Alternatively, if you wish to renew and secure your Membership for 2016/17 as soon as possible, please contact us on 0118 968 1016.
- If you are a season ticket holder for 2015/16 with a seat in the West Stand and have not yet renewed your place: we want to ensure you get the opportunity to secure your Membership for 2016/17 and your existing seat, whilst also giving other supporters the best options to secure their place. We would greatly appreciate if you could take the time to complete our online form to indicate your intention to renew. From here, you will be able to request for your seat to be held for you until 1st June if you require more time to make your decision. Click here to complete our online form. Alternatively, if you wish to renew and secure your Membership for 2016/17 as soon as possible, please contact us on 0118 968 1016.
Please note, the best way to discuss your options would be to contact us via email on [email protected] or call 0118 968 1016 in the first instance. The Reading Ticket Office will not be taking bookings in person at this stage but supporters are able to pre-book an appointment to view seats in the West Stand by emailing or contacting us on our ticket hotline
All reservations on seats that have not been secured will be removed from 1st June. East Stand Members who renewed during the Loyalty Bonus Window will be given a second window should they wish to move into any of the seats that have become available ahead of general sale.
As a Club, we are committed to finding the best solution possible for all our supporters and appreciate your understanding during this busy period as we make the necessary changes to our ticketing system. Once again, we want to thank all of our supporters for their continued support and patience in advance.