Purchasing Information

The Madejski Ticket Office is a central resource selling tickets for London Irish Rugby Club, Reading Football Club and other events that occur at the stadium.

Below is a short guide to buying tickets.

TICKET OFFICE OPENING HOURS

• Monday 9am - 5pm
• Tuesday 9am - 5pm
• Wednesday 9am - 5pm
• Thursday 9am - 5pm
• Friday 9am - 5pm
• Saturday (Matchday) 9am - Halftime (in person); 9am - Midday (by phone)
• Saturday (Non Matchday) 9am - 12pm
• Sunday (Non Matchday) Closed
• Sunday (Matchday) 9am - Halftime (in person); 9am - Midday (by phone)

Opening hours on matchdays may vary depending on kick-off time.

How To Book Tickets

Online
Why wait in line, when you can book online?

The easiest and simplest way to book tickets is online, at Click Here The service is available 24 hours a day, 7 days a week. By purchasing online you can buy tickets up to 12noon on a match day. Both seasonal and match tickets are available online.

Ticket despatch information is below

By Phone
You can also book by calling the Madejski Ticket Office on 0844 249 1871. We would suggest you book your tickets as early as possible to give you the best choice of seats in the stadium. The busiest times are generally Mondays and all other days around 10am, lunchtime and 4pm.

Tickets to a London Irish match are bought through the Madejski Ticket Office, which also sells tickets for Reading Football Club and other events that occur at the Stadium. We therefore ask our supporters to try and avoid calling the Ticket Office in the few days leading up to a Reading FC match. A full list of fixtures at the Madejski Stadium for the 2009/10 season will be available soon.

Ticket despatch information is below

In Person
Tickets can be purchased in person any time during Ticket Office Opening Hours.

CONFIRMATION OF YOUR BOOKING

Your booking including your allocated seat details will be confirmed via a text message if you have provided your mobile telephone number or by e-mail if you book online. Unsuccessful applicants will not be advised.

The confirmation of seat details is really important. Therefore we urge you to ensure you keep your personal details up to date with us so that we can provide this free service for you. You can do this online at Click Here or by phone 0844 249 1871.

If you have previously opted out of receiving information by a particular communication channel, your confirmation will not be sent by this method. For example, any supporter who has selected not to receive information by email will not be have confirmation sent by email.

DESPATCH OF TICKETS

- Purchases up to 3 days before a match

- Tickets will be sent to you direct and should reach you within 5 working days of the match itself.

- Purchases less than 3 day before a match

The last postal date is 3 working days prior to a match. All tickets booked after this time will be held for collection at the Ticket Office. If you are buying online or on the phone, please allow at least 12 hours before collecting your tickets, however we would recommend you pick them up on the match day itself. Tickets collected on a match day itself, will be available for collection three hours before kick off. We urge supporters to collect at least an hour before Kick Off.

Supporters are reminded that if they are picking up tickets at the match itself, they can only be collected from the respective ticket offices, i.e. East Stand Ticket Office for East Stand match tickets, etc.

We also urge those supporters that are collecting to do so at least an hour before Kick Off.

Please note: if you have a London Irish Smartcard, your tickets will be activated to your Smartcard. Please Click Here for all information about Smartcards.

PURCHASING TICKETS ON A MATCH DAY

We recommend purchasing your tickets in advance of match days to take advantage of our advance booking ticket offers.

If you are looking to buy tickets on a match day, please buy your tickets from the respective stands, i.e. East Stand Ticket Office for East Stand match tickets. On a match day please buy your match tickets at least an hour before Kick Off.

LOST, STOLEN & FORGOTTEN TICKETS

- Lost Season Tickets and Membercards: please contact the Ticket Office at least 48 hours in advance of a match day on memberservices@readingfc.co.uk or by calling 0844 249 1871. Please note there is a charge (£2 for Adults and £1 for Concessions) for a reprint of a card and the original card will be cancelled. New cards will still have the same customer number as before.

- Forgotten Season Ticket and Membercards will be able to get a paper ticket for the day. Please go to the West Stand Ticket Kiosk, near the Megastore. You will have to wait until kick off and there is a re-print charge of £3 per paper match ticket.

- Paper tickets: Please advise the Ticket Office on memberservices@readingfc.co.uk or by calling 0844 249 1871. There is a re-print charge of £3 per ticket, where you will be asked to fill out a reprint form .

HOW TO MOVE YOUR SEASON TICKET SEAT FOR A MATCH

You can change your season ticket seat ONLY if you are buying tickets for other people and you want to sit with them. Please contact the Ticket Office at least sevens days in advance of the match. Season Ticket seats can not be processed on match days

IMPORTANT

On match day we recommend purchasing your tickets at least an hour before kick off.